Terms & Conditions

Terms and Conditions

Last Updated: December 6, 2025

Welcome to Upspeakr! These Terms and Conditions ("Terms") govern your access to and use of our website www.upspeakr.com and our online education services. By accessing or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our services.

1. Definitions

• "Upspeakr," "we," "our," or "us" refers to the Upspeakr platform and its operators
• "User," "you," or "your" refers to any individual accessing or using our services
• "Services" refers to all courses, content, features, and functionality offered by Upspeakr
• "Content" refers to all materials, including videos, documents, presentations, and other educational resources
• "Student" refers to any enrolled user participating in our courses

2. Acceptance of Terms

By creating an account, enrolling in courses, or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Refund Policy. These Terms constitute a legally binding agreement between you and Upspeakr.

3. Eligibility

To use our services, you must:

• Be at least 18 years old, or have parental/guardian consent if under 18
• Provide accurate and complete registration information
• Maintain the security and confidentiality of your account credentials
• Comply with all applicable laws and regulations

For courses designed for children, parents or legal guardians must provide consent and are responsible for monitoring their child's use of our services.

4. Account Registration and Security

4.1 Account Creation

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Update your information to maintain its accuracy
• Keep your login credentials confidential
• Notify us immediately of any unauthorized access

4.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security.

4.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

5. Course Enrollment and Payment

5.1 Course Selection

You may browse and enroll in courses available on our platform. Course availability, pricing, and curriculum are subject to change without notice.

5.2 Payment Terms

• All fees are stated in Indian Rupees (INR) unless otherwise specified
• Payment must be completed before accessing course content
• We accept payments through secure payment gateways
• All prices are inclusive of applicable taxes
• Payment gateway charges, if any, are non-refundable

5.3 Course Access

Upon successful payment, you will receive access to the enrolled course according to the schedule and duration specified in the course details.

6. Course Attendance and Participation

6.1 Live Classes

• Students must attend classes at scheduled times
• Class recordings will be provided for review purposes only
• Active participation is encouraged for optimal learning
• Students must maintain appropriate conduct during live sessions

6.2 Class Schedule

While we strive to maintain published schedules, we reserve the right to:

• Reschedule classes due to instructor unavailability or technical issues
• Cancel classes with appropriate notice and compensation
• Modify class timings with student consent where possible

6.3 Minimum Attendance

To receive a course completion certificate, students must meet the minimum attendance requirement of 75% of scheduled classes, unless otherwise specified.

7. Intellectual Property Rights

7.1 Our Content

All content provided through Upspeakr, including but not limited to:

• Course materials, videos, and presentations
• Text, graphics, logos, and images
• Software, code, and technology
• Trademarks and brand elements

are owned by or licensed to Upspeakr and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our content solely for personal, non-commercial educational purposes. You may not:

• Copy, reproduce, or distribute course materials without permission
• Modify, adapt, or create derivative works
• Share login credentials or course access with others
• Record, download, or redistribute live class sessions
• Use content for commercial purposes
• Remove copyright or proprietary notices

7.3 User-Generated Content

By submitting content (comments, feedback, assignments), you grant Upspeakr a worldwide, royalty-free license to use, display, and distribute such content for educational and promotional purposes.

8. Code of Conduct

As a member of the Upspeakr community, you agree to:

• Treat instructors and fellow students with respect
• Maintain appropriate language and behavior during classes
• Not engage in harassment, bullying, or discriminatory behavior
• Not disrupt classes or interfere with others' learning
• Not share inappropriate, offensive, or illegal content
• Respect intellectual property and privacy rights

Violation of this code of conduct may result in immediate suspension or termination without refund.

9. Technical Requirements

To participate in our online courses, you must have:

• Reliable internet connection (minimum 2 Mbps recommended)
• Compatible device (computer, tablet, or smartphone)
• Updated web browser with audio and video capabilities
• Video conferencing software as specified by the instructor

We are not responsible for technical issues on your end that prevent course participation.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our website or services will be available at all times. We may experience downtime for maintenance, upgrades, or technical issues.

10.2 Educational Outcomes

We provide educational services but do not guarantee specific learning outcomes, career advancement, or employment opportunities. Success depends on individual effort, dedication, and practice.

10.3 Third-Party Content

Our services may include links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of third-party sites.

10.4 Limitation of Liability

To the maximum extent permitted by law, Upspeakr shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Technical failures or interruptions of service
• Errors or inaccuracies in content
• Unauthorized access to your account

Our total liability shall not exceed the amount paid by you for the specific course in question.

11. Refund and Cancellation

Please refer to our Refund Policy for detailed information about cancellations, refunds, and course transfers.

12. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Communications

By using our services, you consent to receive communications from us, including:

• Course updates and announcements
• Administrative messages and reminders
• Marketing and promotional materials (you may opt-out)
• Service-related notifications

14. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. We will notify users of material changes through email or website notice. Your continued use of services after changes constitutes acceptance of the modified Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or use of our services shall be subject to the exclusive jurisdiction of courts in [Your City], India.

16. Dispute Resolution

In the event of any dispute, you agree to first contact us at support@upspeakr.com to seek an amicable resolution. If the dispute cannot be resolved informally, both parties agree to good-faith negotiations before pursuing legal action.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Upspeakr regarding use of our services.

19. Contact Information

For questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

• Email: support@upspeakr.com
• Phone: +91 7003722993
• Address: Upspeakr, Online Education Platform, India

These Terms and Conditions are effective as of the date stated above and apply to all users of our services.